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Policies and Procedures
Contact Information
Emails:
GirlyLock, LLC
PO Box 28818
Greenfield, WI, USA 53228
Call our Customer Care team at: (877) Girly Lock / (877) 447-5956
GirlyLock's Customer Care team is available 8 AM to 5 PM CST (-6 GMT), 7 days a week to take your calls.
Fax:(414) 543-2380
Emails:
GirlyLock, LLC
PO Box 28818
Greenfield, WI, USA 53228
Call our Customer Care team at: (877) Girly Lock / (877) 447-5956
GirlyLock's Customer Care team is available 8 AM to 5 PM CST (-6 GMT), 7 days a week to take your calls.
Fax:(414) 543-2380
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
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GirlyLock, LLC ships internationally. We use United States Postal Service (USPS) as our main provider. All packages ship from our warehouse within 1-2 business days after an order is confirmed.
Priority shipping & Express shipping methods are available. - Privacy & Security
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Your privacy is important to us.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use non-identifying and aggregate information to better design our website. For example, we may discover that X number of individuals visited a certain area on our website, but we would not disclose or track anything that could be used to identify these individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. - Returns & Replacements
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Return policy - 30 day refund in full or even exchange for manufacturer defect. All other returns are subject to a 15% restocking fee.
Exchange policy - 30 day exchange policy. Product must be returned in new condition. Replacement product(s) will be shipped at the customers expense. - Ordering
- GirlyLock proudly accepts: Visa, Master Card, American Express, Discover, Paypal and Google Checkout.
- Viewing Orders
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You can conveninetly keep track of your orders at GirlyLock.com by creating a customer account and logging in.
To log in when visiting our site just click Login or My Account at the top of every page, and then enter your e-mail address and password. - Updating Account Information
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You have complete control of your account and account related information at GirlyLock.com.
You can change your account information anytime by Logging in.
To log in when visiting our site just click Login or My Account at the top of every page, and then enter your e-mail address and password.

